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Import Specialist/Customer Operation / Manage operational delivery for customer orders, supply chain management, and communication with overseas operations / Manufacturing
JOB ID: 10683
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About the Job
Job Description
Manufacturing
| Salary | Annual Salary：USD 49,920 〜 66,560 | Location | Everett, WA |
|---|---|---|---|
| Required Languages | Japanese, Spanish | Employment Type | Full-time Employee |
Responsibilities
BASIC FUNCTIONS
Ensuring customer order requirements are met or exceeded through operational delivery. Manage all stages in supply chain from purchase to delivery. This goal is successful on-time delivery while minimizing the total operational cost. Quickly strategize and coordinate resources using support tools provided by the company. Meet company and customer expectations using best practices within company processes and procedures.
Proficiency in conversational and written Japanese and/or Spanish required.
ESSENTIAL FUNCTIONS
Deliver personalized customer service while meeting company sales goals of imported product line.
Interpret written or spoken material into one or more other languages. Ensure meaning and context are maintained.
Communicate with overseas operations, vendors, suppliers and customers.
Issue purchase orders for resale products from overseas operations.
Facilitate the managerial approval of purchase orders for import/resale product.
Process third party inventory releases for resale products by managing all documentation/communication with warehousing and logistics partners.
Customer purchase order reconciliation for ERP o/e. Includes verification of part number, pricing and incoterms.
Provide accurate Order Confirmations for customer PO as needed.
Maintain daily open order customer files and submit reports to customer when required.
Maintain daily customer inventory files and submit reports to management and customer when required.
Monthly reconciliation of third party located inventory, sales forecast updates as requested.
Cross training with other departments.
Investigate and provide supporting documents of all third-party inventory discrepancies for adjustment.
Proactive in identifying cost saving opportunities.
Assist in reduction of administrative non value added processes.
Compile statistics and prepare various reports for management.
Some travel may be required.
May attend virtual or off-site seminars.
Various other duties as assigned.
Requirements
Education/Training: BA/BS or 2+ years of experience working in a customer service focused environment.
Experience: Two to five years of customer account management and logistics.
ERP order processing experience in a manufacturing environment.
Skills/Aptitude: Adobe and Microsoft office proficiency (Excel, Word, Outlook, PowerPoint, Teams). Strong problem-solving skills, excellent written, verbal and communication skills. Ability to handle complexity and attention to detail.
Working Conditions: Office environment.
Job Details
| Employment Type | Full-time Employee |
|---|---|
| Salary | Annual Salary：USD 49,920 〜 66,560 $24-$32/h |
| Work Hours | 9:00〜16:30 |
| Required Languages | Japanese：Business Level Spanish：Business Level |
| Insurance | Medical, dental, and vision insurance |
| Employee Benefits | 401K (4% matching) PTO (starting from 120 hours per year) Other |
※ This page only shows a portion of the information, so please contact us for more details. We will contact you separately.
※ Please note that the application period may already be closed, so we will confirm the recruitment status before you apply.
Last Updated:2025/12/13
Regional Features of Washington
Washington State is characterized by deep evergreen forests, the beautiful waters of Puget Sound, and the majestic silhouette of Mount Rainier with its perennial snow. Seattle, the largest city, is a mecca of innovation, hosting the headquarters of world-changing IT companies, aircraft manufacturers, and global coffee chains. As there is no state individual income tax, the economic benefits are significant. The food culture is incredibly rich; the giant salmon flying through the air at the famous Pike Place Market, along with Dungeness crab and raw oysters, are as fresh as can be. Coffee culture is deeply rooted here, with easily found artisanal roasteries and cafes. In the arid eastern region, apples, cherries, and high-quality wine grapes are produced, making winery tours a popular activity. In music, the state is known as the birthplace of Grunge rock. While it has an image of being rainy, the summers feature continuous sunny days and low humidity, making it an amazing season. Outdoor activities like hiking and kayaking are part of daily life, and people tend to be environmentally conscious. With many Asian immigrants, the quality of Japanese food in the region is exceptionally high.
About Our Service
Leverages Career U.S. is a recruitment agency specializing in job opportunities across the United States. Our career advisors, experts in the U.S. job market, will introduce you to your ideal job from our diverse portfolio of job openings. We provide comprehensive support, including reviewing application documents, preparing for interviews, and post-placement follow-up. This service is offered to everyone at no cost.
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