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JOB ID: 10879
Job Description
IT
Job Details
| Responsibilities | ■Description of Responsibilities * Analyze potential clients’ needs, market trends, and industry demands to create customized services and solutions using available security-related products, technologies, and services. * Provide technical consultation, recommendations, and guidance to clients based on market insights, security best practices, and business requirements. * Manage both pre-sales and post-sales technical projects by coordinating with vendors, subcontractors, and internal teams to ensure timely delivery and successful completion. * Conduct comprehensive security assessments for primary customers and design tailored security systems and processes. * Build, maintain, and upgrade security technologies such as log analysis tools, endpoint security, and network security solutions to ensure safe network operations and secure data transmission. * Collaborate with the Sales & Marketing Departments to plan, coordinate, and implement the sales of new cybersecurity products and services. * Troubleshoot and resolve complex security issues across IT systems, including servers, networks, and telephony hardware/software. Provide 24/7 on-call support (not shiftbased) for critical incidents. * Manage and support existing customer accounts by resolving technical security issues promptly and ensuring high customer satisfaction. * Lead and mentor junior engineers and team members during project execution, troubleshooting, and daily operations. * Maintain thorough records of system installations, configurations, troubleshooting actions, and overall project progress. Provide regular updates to project leaders and management. * Conduct product research and analyze market trends. Prepare detailed proposals, quotations, and supporting documentation as needed. * Promote cybersecurity awareness through seminars, blogs, and external publications, enhancing the company's presence and reputation. * Scope customer engagements effectively and build strong, strategic relationships to support clients in developing secure IT infrastructures. |
|---|---|
| Location | New York New York, NY |
| Employment Type | Full-time Employee |
| Salary | Annual Salary：USD 90,000 〜 120,000 |
| Work Hours | 9:00〜17:00 Monday to Friday (1 hour lunch break) Employees are required to work on-site during the first few months. After that, a hybrid work arrangement will be available. |
| Insurance | Medical, dental, and vision insurance (100% coverage for employees, 80% coverage for dependents) |
| Employee Benefits | 401K (3% matching applied after one year of employment) |
| Requirements | Must be adaptable to evolving technologies to deliver tailored IT security solutions that meet customer requirements. Experience and knowledge in the following areas are required: * Security software and solutions for servers and PCs. * Security tools such as SASE, EDR, and vulnerability check. * Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) operations. * Secure configuration standards (e.g., CIS Benchmarks). * Microsoft, Citrix, VMware and other major software vendor's products. * Cisco, Fortinet, Palo Alto and other major network vendor's devices. * Operation and maintenance of Unix/Linux and Windows servers. * Local and Wide Area Network technologies. * Virtualization and storage technologies. |
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Last Updated:2025/11/21