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Field Service Engineer in Santa Clara, CA

JOB ID: 11601

About the Job

Job Overview

Execute on-site installation, maintenance, troubleshooting, and repairs for company products at customer sites. Inspect product usage, submit detailed service reports, support sales activities, and travel as needed while participating in follow-up product training in Japan.

Salary	Annual Salary：USD 80,000 〜 97,000	Location	Northern California Santa Clara, CA
Employment Type	Full-time Employee

Responsibilities

Position Purpose
Ensure optimal performance and reliability of company products by providing professional on-site installation, maintenance, troubleshooting, and customer support, while fostering strong client partnerships and assisting ongoing sales initiatives.

Specific Duties and Responsibilities
• Perform on-site installation, routine maintenance, diagnostic troubleshooting, and repairs on company products across customer facilities.
• Inspect and evaluate customer operational usage of company products to ensure proper functionality and efficiency.
• Prepare and submit accurate technical documentation to management, including service reports, operational summaries, and expense reports.
• Support sales activities by delivering technical insights and establishing and maintaining strong, trust-based relationships with customer accounts.
• Undertake business travel as needed to conduct on-site technical service, attend client on-call requests, and complete follow-up training.

Professional Development and Experience
• Advance hands-on technical expertise in equipment installation, field diagnostics, preventive maintenance, and troubleshooting on proprietary company products.
• Enhance global engineering skills and product knowledge through specialized follow-up and additional technical training programs conducted in Japan.

Requirements

• Bachelor's degree in Mechanical Engineering or Electrical Engineering
• Excellent verbal and written communication skills in English
• Flexibility and willingness to travel as needed

Terms of Application

Employment Type	Full-time Employee
Salary	Annual Salary：USD 80,000 〜 97,000 Base salary: $80k ~ $97k / annual Bonus: Depends on Company performance
Work Hours	• Monday to Friday: 9:00 - 6:00 PM • Some overtime and weekend work, depending on customer on-call needs
Employee Benefits	• Medical, Dental, Vision, 401k

※ This page only shows a portion of the information, so please contact us for more details. We will contact you separately.
※ Please note that the application period may already be closed, so we will confirm the recruitment status before you apply.

Last Updated:2026/10/13

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Regional Features of Northern California

Home to San Francisco and Silicon Valley, Northern California is the birthplace of world-changing innovation and a region that boasts a rich culinary culture and natural beauty. Beginning with the history of the Gold Rush, it possesses the spirit of a "land for challengers" where people chasing new dreams gather constantly. The climate varies by area; San Francisco is cool even in summer due to the fog, while the inland areas enjoy a warm Mediterranean climate. In terms of food culture, as the birthplace of California Cuisine, you can enjoy healthy and innovative dishes using fresh, local organic ingredients. The wine country of Napa Valley and Sonoma is world-renowned, and touring wineries is a staple weekend leisure activity. Sourdough bread and Dungeness crab are also famous local specialties. With a large Asian community, authentic Japanese food and Asian cuisine are easily accessible. Grand nature, such as Yosemite National Park and giant Redwood trees, is also close at hand. It is a place where you can realize a fulfilling lifestyle, unparalleled in the world, that merges a high standard of living and cultural stimulation with fine dining and nature.

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Leverages Career U.S. is a recruitment agency specializing in job opportunities across the United States. Our career advisors, experts in the U.S. job market, will introduce you to your ideal job from our diverse portfolio of job openings. We provide comprehensive support, including reviewing application documents, preparing for interviews, and post-placement follow-up. This service is offered to everyone at no cost.

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