Import Agent
About the Job
Job Overview
Coordinate air and ocean import shipments by preparing freight documents, communicating with carriers and brokers, and tracking cargo. Process Cargowise entries, manage billing packets, assist with ISF filings and CBP payments, and deliver service to ensure seamless cargo delivery.
| Salary | Annual Salary：USD 20 〜 27 | Location | Torrance, CA |
|---|---|---|---|
| Employment Type | Full-time Employee |
Responsibilities
Position Purpose
Process international import shipments via airlines and steamships by coordinating cargo movement, preparing import freight documentation, and executing end-to-end import operations to ensure timely cargo delivery and customer satisfaction.
Specific Duties and Responsibilities
• Communicate with air and ocean carriers, truckers, importers, brokers, and rail yards to track shipments, update P.O.D.s, and proactively resolve arrival or delivery delays.
• Input duty amounts, PierPass fees, and air/ocean freight rates into CargoWise for brokerage files, while making check requests and paying fees via the TMF website.
• Assist with filing and monitoring ISFs, verify surety company billings in Citrix, and prepare documents for Customs and Border Protection (CBP) payments and ACH disbursements.
• Assemble and staple billing packets, deliver finalized invoices to Accounting, collect Original Bills of Lading (OBL), and prepare cargo distribution labels for UPS/FedEx.
• Review Standard Operating Procedures to maintain regulatory compliance, open entries within 24 hours of receipt, monitor KPIs, and identify opportunities to maximize freight revenue.
Professional Development and Experience
• Gain extensive operational expertise in international freight forwarding, CargoWise and ABI software, U.S. Customs tariff compliance, government agency regulations, and end-to-end import lifecycle coordination.
Requirements
• Minimum high school diploma or equivalent.
• Basic English reading, writing, and arithmetic skills.
• Ability to organize, prepare, and assemble documents containing data from various sources.
• Knowledge of office processes, procedures, and technology.
• Knowledge of US Customs Tariff, Fish & Wildlife Service, FDA, and USDA filing requirements.
• Knowledge of air and ocean import freight release.
• Computer literate in ABI and CargoWise.
• Excellent communication, presentation, and negotiation skills.
• Proven ability to achieve sales goals and secure new freight-related business.
• Working experience with an international freight forwarder is preferred.
• Approximately 2 years of experience in Customer Service or Operations within international transportation is preferred.
• Familiarity with local marketplace and trends.
Terms of Application
| Employment Type | Full-time Employee |
|---|---|
| Salary | Annual Salary：USD 20 〜 27 Up to $25/hour |
| Work Hours | • Monday to Friday • 8:00 ~ 5:00 |
| Employee Benefits | • Medical • Dental • Vision • 401K |
※ This page only shows a portion of the information, so please contact us for more details. We will contact you separately.
※ Please note that the application period may already be closed, so we will confirm the recruitment status before you apply.
Last Updated:2026/10/13
Regional Features of Southern California
Home to Los Angeles and San Diego, Southern California is a beautiful area coveted by people worldwide, symbolized by blue skies, the sea, palm trees, and the shining sun. The number of Japanese companies and residents is among the largest in the U.S., and has a well-established infrastructure as convenient as Japan’s. The food culture is highly diverse; you can enjoy authentic Mexican food, the sushi culture of the region that birthed the California Roll, and gourmet flavors from around the world. Locally founded hamburger chains, in particular, are immensely popular as a West Coast classic. With Hollywood (the capital of film), Disneyland, and the beaches of Santa Monica, there is no shortage of weekend activities. The climate is a Mediterranean one that remains warm year-round, with low humidity making it very comfortable. While the cost of living is high, it is more than offset by the abundance of exciting experiences and career opportunities. For those who want to embody the "California Dream", fulfilling both professional and private life in an open atmosphere where diverse cultures mix, this is the perfect destination.
About Our Service
Leverages Career U.S. is a recruitment agency specializing in job opportunities across the United States. Our career advisors, experts in the U.S. job market, will introduce you to your ideal job from our diverse portfolio of job openings. We provide comprehensive support, including reviewing application documents, preparing for interviews, and post-placement follow-up. This service is offered to everyone at no cost.
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