Customer Service Specialist / Assisting customers with eyewear selection, product recommendations, adjustments, and store operation support / Wholesales
JOB ID: 10882
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About the Job
Job Description
Wholesales
| Salary | Annual Salary：USD 43,680 〜 54,080 | Location | Pasadena Area |
|---|---|---|---|
| Required Languages | English | Employment Type | Full-time Employee |
Responsibilities
* Greet and assist customers with a smile, making sure they leave with the perfect pair of glasses.
* Communicate values and brand philosophy to customers on the sales floor.
* Provide exceptional customer service and assist customers in selecting eyewear.
* Ensure every customer feels valued and supported, demonstrating a high level of professionalism.
* Stay up to date with eyewear products to offer style advice and product recommendations.
* Offer the best lens options that meet customer needs, ensuring the best vision solution for each individual.
* Dispense and perform basic adjustments and fittings to ensure a comfortable and precise fit for eyewear to the customer.
* Maintain a clean, welcoming, and organized sales floor and environment.
* Place accurate orders and process transactions through our POS system.
* Assist with backstock organization and inventory management.
* Help create eyewear that’s fast, accurate, and meets our high-quality standards.
* Work with your teammates to maintain an inviting and visually appealing sales floor.
* Problem-solve professionally with clients, addressing their concerns and finding appropriate solutions, always aiming to exceed their expectations.
* Foster an inclusive and team-oriented work environment.
Requirements
* High school or equivalent (G.E.D) education.
* 1 year of optical sales experience required.
* Excellent communication and customer service skills.
* Ability to work in a fast-paced environment and multitask effectively.
* A positive attitude and team-oriented approach.
* Strong communication skills (verbal & written), including strong relationship-building skills.
* Ability to adjust priorities and manage time wisely in a fast-paced environment.
* Ability to be on your feet most of the day or moving on the sales floor or stock room.
* Availability to work weekends, holidays, and flexible shifts.
Preferred
* ABO Certification preferred.
Job Details
| Employment Type | Full-time Employee |
|---|---|
| Salary | Annual Salary：USD 43,680 〜 54,080 |
| Work Hours | 〜 Expected Hours: 40 per week. Working hours are 8 hours per day. Available to work day and evening shifts, including weekends and holidays. |
| Required Languages | English：Business Level |
| Insurance | Health, vision, and dental insurance |
| Employee Benefits | Paid holidays, flexible schedule |
※ This page only shows a portion of the information, so please contact us for more details. We will contact you separately.
※ Please note that the application period may already be closed, so we will confirm the recruitment status before you apply.
Last Updated:2026/4/7
Regional Features of Southern California
Home to Los Angeles and San Diego, Southern California is a beautiful area coveted by people worldwide, symbolized by blue skies, the sea, palm trees, and the shining sun. The number of Japanese companies and residents is among the largest in the U.S., and has a well-established infrastructure as convenient as Japan’s. The food culture is highly diverse; you can enjoy authentic Mexican food, the sushi culture of the region that birthed the California Roll, and gourmet flavors from around the world. Locally founded hamburger chains, in particular, are immensely popular as a West Coast classic. With Hollywood (the capital of film), Disneyland, and the beaches of Santa Monica, there is no shortage of weekend activities. The climate is a Mediterranean one that remains warm year-round, with low humidity making it very comfortable. While the cost of living is high, it is more than offset by the abundance of exciting experiences and career opportunities. For those who want to embody the "California Dream", fulfilling both professional and private life in an open atmosphere where diverse cultures mix, this is the perfect destination.
About Our Service
Leverages Career U.S. is a recruitment agency specializing in job opportunities across the United States. Our career advisors, experts in the U.S. job market, will introduce you to your ideal job from our diverse portfolio of job openings. We provide comprehensive support, including reviewing application documents, preparing for interviews, and post-placement follow-up. This service is offered to everyone at no cost.
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