Sales Assistant / Manage POs, coordinate shipments, communicate with customers (EN) and HQ (JP), handle data entry / Manufacturing

Responsibilities

■Key Responsibilities:
Process and manage purchase orders (POs) received by the sales team.
* Coordinate shipment processing and related documentation.
* Communicate with customers regarding PO and shipment status, accounts receivable, and related matters (primarily in English).
* Communicate with Japanese headquarters and factories regarding orders, shipments, and other operational issues (primarily in Japanese, via email).
* Use OMS (Order Management System) for processing and tracking.
* Handle transactions and data input through customer portals as needed.
* Support sales reporting and data management using Excel, Word, and other Microsoft Office tools.
* Assist with Salesforce operations (experience preferred).
* Provide administrative support for various ad-hoc tasks as required.

Requirements

* Technical Skills: Proficiency in Microsoft Excel and Word (mandatory).
* Strong organizational skills, attention to detail, and ability to manage multiple tasks.
* Excellent written and verbal communication skills.

Preferred

* Experience with OMS or similar order management systems preferred.
* Salesforce experience a plus.
* Prior experience in inside sales, customer support, or sales assistant roles preferred.