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Manager of Quality Engineering

JOB ID: 11634

About the Job

Job Overview

Lead our QA/QC functions, managing RMA processes, root cause analysis, and statistical quality control. You will drive continuous improvement, maintain our Quality Management System, and ensure compliance with ISO standards to consistently meet customer and regulatory expectations.

Salary	Annual Salary：USD 120,000 〜 12,000	Location	Illinois Glendale Heights, IL
Employment Type	Full-time Employee

Responsibilities

Position Purpose
To lead the organization's quality assurance and quality control initiatives, ensuring products and processes strictly meet internal standards and regulatory expectations through robust QMS management and continuous process improvement.

Specific Duties and Responsibilities
• Develop, implement, and maintain the company's Quality Management System (QMS) and lead cross-functional quality initiatives
• Manage the end-to-end RMA process, coordinating product inspections, failure analysis, and preventative actions
• Lead structured investigations of product defects using root cause analysis tools (5 Whys, Fishbone, FMEA) and track CAPA to closure
• Implement and maintain statistical process control (SPC) methods and quality control charts to effectively analyze process data
• Lead preparation, documentation, and internal/external audits to ensure strict ISO certification compliance (e.g., ISO 9001)
• Provide essential training to employees on quality standards and report key quality performance metrics to the Director of Engineering

Professional Development and Experience
• Advance leadership capabilities by guiding cross-functional teams and managing comprehensive quality assurance operations
• Gain profound expertise in ISO certification management and statistical process control within a dynamic operational environment

Requirements

• Bachelor's degree in Engineering, Quality Management, Manufacturing, or a related field
• 5+ years of experience in quality management, manufacturing quality, or quality engineering
• Experience managing RMA processes and conducting comprehensive failure investigations
• Strong knowledge of statistical process control (SPC) and quality control charts
• Experience preparing for and maintaining ISO certifications (such as ISO 9001)
• Familiarity with root cause analysis tools and corrective action methodologies
• Business-level English proficiency

Terms of Application

Employment Type	Full-time Employee
Salary	Annual Salary：USD 120,000 〜 12,000 ▼Base salary $120k / annual
Work Hours	• Monday to Friday • 9:00 a.m. - 6:00 p.m. (Flexible)
Employee Benefits	●Health insurance　 ●Dental insurance ●Vision insurance ●401k ●Paid time off ●Other

※ This page only shows a portion of the information, so please contact us for more details. We will contact you separately.
※ Please note that the application period may already be closed, so we will confirm the recruitment status before you apply.

Last Updated:2026/10/13

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Regional Features of Illinois

Illinois is an iconic Midwestern state where the skyscrapers of the major metropolis of Chicago coexist with vast plains of cornfields stretching as far as the eye can see. Chicago is like a museum of architecture, where you can enjoy Frank Lloyd Wright's buildings and beautiful cityscapes as part of your daily life. In terms of food culture, the thick Chicago-style deep-dish pizza and the Chicago Dog, served on a poppy seed bun with plenty of vegetables, are famous. The city is also a mecca for blues and jazz, with wonderful music flowing from live music venues throughout the night. Many Japanese companies are based here, and there is a massive Japanese community around the suburb of Arlington Heights. With access to Japanese books, groceries, and medical services, it offers a sense of security almost like being in Japan. The climate has four distinct seasons; while the winters are severe with strong winds from Lake Michigan, the lakeside festivals and beach life in the summer are incredibly exciting. It is an extremely balanced region where you can build a career at the forefront of business while enjoying a rich culture and a convenient living environment.

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