Store Manager / Overseeing operations for retail, prepared foods, and restaurant; P&L and team management / Food/Beverage

Responsibilities

* Key Responsibilities
* Oversee daily operations across retail, prepared foods, and Robatayaki restaurant.
* Manage sales targets, P&L, inventory, and cost control for both FOH and BOH.
* Ensure compliance with food safety, sanitation, and health regulations.
* Monitor product quality, freshness, and presentation.
* Recruit, train, and manage team members (retail, kitchen, FOH).
* Build a strong team culture based on Omotenashi and company mission.
* Scheduling, payroll, and performance management.
* Handle customer feedback and resolve issues.
* Educate customers on dashi, katsuobushi, miso, and robatayaki culture.
* Drive revenue growth, analyze sales, and collaborate with HQ.
* Host tastings, workshops, and chef collaborations.
* Work with Robatayaki Chef on menu and seasonal dishes.
* Ensure store/restaurant aesthetics align with brand identity.
* Support PR and influencer/community initiatives.

Requirements

* Qualifications
* 3–5+ years of management experience in F&B or other industries.
* Proven track record of leading teams of 40 or more members.
* Strong leadership and communication skills.
* Hospitality mindset is required, but F&B experience is not mandatory.
* Strong alignment and passion for the company’s mission.
* Experience in P&L, inventory, and customer operations.
* Ability to balance detailed operations with strategic growth.
* For candidates without prior F&B experience, comprehensive training will be provided.

Preferred

* Knowledge of Japanese food culture preferred.
* Japanese ability a strong plus.