Senior Engineer / Proposing IT solutions, technical consultation, project management, and technical support / IT Services
About the Job
Job Description
IT
| Salary | Annual Salary：USD 80,000 〜 100,000 | Location | |
|---|---|---|---|
| Employment Type | Full-time Employee |
Responsibilities
Description of Responsibilities
* Analyzes potential client’s needs, market trends, and demands to create tailored servicesand solutions utilizing available internet-related products, services, and technologies.
* Provide technical consultation, recommendations, and guidance to customers based onmarket insights, technical expertise, and business requirements.
* Manage both pre-sales and post-sales technical projects, ensuring timely delivery andcompletion by coordinating with vendors, sub-contractors, and internal teams.
* Provide installation, configuration, and ongoing technical support for IT systems,including servers, network, and telephony hardware/software, both remotely and on-siteassistance (with required business trips), as well as the implementation, upgrading, andmaintenance of these services and solutions.
* Troubleshoot and resolve complex technical issues across IT systems, servers,networks, and telephony hardware/software, offering 24/7 on-call support (not full shiftduty) for critical incidents.
* Maintain and troubleshoot network, server, and IT systems, ensuring they areoperational and performing optimally.
* Manage existing customer accounts, addressing all technical issues promptly andensuring customer satisfaction.
* Lead and mentor junior engineers and team members throughout projectimplementation, troubleshooting, and day-to-day operations.
* Maintain detailed records of installations, configurations, troubleshooting solutions, andproject progress. Report status, progress, and troubleshooting tasks to project leadersand management on regular basis.
* Conduct product research and market trend analysis. Prepare proposals, quotations, andproject documentation as required.
* Scopes customer engagements and fosters deep relationships with each strategicenterprise account to ensure their success in building secure IT infrastructures.
Requirements
* Adjustable to the latest standard of technologies to provide appropriate IT-solutions that meets customer’s requirement.
* Microsoft, Citrix, VMware and other major software vendor's product.
* Cisco, Fortinet, Palo Alto and other major network vendor's devices.
* Unix/Linux and Windows server operation and maintenance.
* Security software and solutions for servers and PCs.
* Security Tools such as SASE, EDR, Vulnerability check and so on.
* Local and Wide Area Network technologies.
* Virtualization and storage technologies.
Job Details
| Employment Type | Full-time Employee |
|---|---|
| Salary | Annual Salary：USD 80,000 〜 100,000 |
| Work Hours | 9:00〜17:00 |
| Insurance | Medical, dental, and vision insurance (100% coverage for employees, 80% coverage for dependents) |
| Employee Benefits | 401K (3% matching applied after 1 year of employment) |
※ This page only shows a portion of the information, so please contact us for more details. We will contact you separately.
※ Please note that the application period may already be closed, so we will confirm the recruitment status before you apply.
Last Updated:2026/4/7
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About Our Service
Leverages Career U.S. is a recruitment agency specializing in job opportunities across the United States. Our career advisors, experts in the U.S. job market, will introduce you to your ideal job from our diverse portfolio of job openings. We provide comprehensive support, including reviewing application documents, preparing for interviews, and post-placement follow-up. This service is offered to everyone at no cost.