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About the Job
Job Overview
Other role in New York with a company in Other. This position is responsible for providing a wide range of administrative functions, organizational activities, and communications-oriented duties executed in order to coordinate the efficient and cost-effective performance of Planning and Operation.
| Salary | Annual Salary：USD 22 〜 26 | Location | New York, NY |
|---|---|---|---|
| Required Languages | Japanese | Employment Type | Full-time Employee |
Responsibilities
■GENERAL POSITION SUMMARY
This position is responsible for providing a wide range of administrative functions, organizational activities, and communications-oriented duties executed in order to coordinate the efficient and cost-effective performance of Planning and Operation.
■ESSENTIAL JOB FUNCTIONS
・Assen & Emergency Control
Issues and mails out Voucher for some Suppliers.
Issues 2nd and past due invoices (determination and payment request of sales price and refund amount).
Prepares itinerary and other documents for group guides and escorts.
Assists group onsite operations when necessary (hotel check-in, restaurant assist, bus dispatch, etc.).
Handles each accident at the time of occurrence and reports to Management.
Makes modifications such as trip schedule changes (Delays, Return to Japan).
Makes calls to Emergency Contacts in Japan.
Manages irregular incidents such as flight delays, cancelations, and other irregularities under Management supervision.
Reports to related agencies and suppliers in a timely manner.
Answers questions from clients regarding various matters and inquiries, etc.
Settles A/R as needed
Solves customer issues and complaints and makes summary reports to superiors.
Provides feedback and makes suggestions on solutions on issues and communicates with related internal departments for improvement.
Provides feedback to related suppliers.
Reports customer feedback to Management.
Promotes on-tour sales and controls A/R for the sales.
Controls guide service quality.
・Expansion of our Market & Profit
Proposes sales material and increases the profits.
Assists and accompanies with the specific group.
・Other Duties
Seeks constant improvement, more efficient and less expensive ways and means in work processes.
Performs special projects and other miscellaneous duties as assigned by your superiors.
Maintains high ethical standards in the workplace.
Reports all irregular issues and problems to your superiors for solutions.
Maintains good communication with your superiors, office staff members and outside contacts.
Complies with all company policies and procedures.
Responsible for maintaining a clean and safe working area.
Requirements
■Education and Experience
Possesses 1-2 years of experience in the travel industry, or equivalent skills, in one's expertise.
■Skills and Knowledge
Japanese fluency.is required
Possesses basic knowledge and skills to perform day-to-day responsibilities but requires close supervision.
■Certificates and Licenses
Driver’s license
Terms of Application
| Employment Type | Full-time Employee |
|---|---|
| Salary | Annual Salary：USD 22 〜 26 ▼Base salary $22～$26 |
| Work Hours | Monday to Friday 8:45 a.m. to 5:00p.m. *May be required to work after normal business hours and weekends *Hybrid with office work 2 times a week |
| Required Languages | Japanese：Business Level |
| Insurance | ・Insurance (health, dental, eye) |
| Employee Benefits | ●Insurance (health, dental, vision) ●PTO will accrue per pay period (sick, vacation, holiday, floating holiday) |
| Addendum | Torrance, CA |
※ This page only shows a portion of the information, so please contact us for more details. We will contact you separately.
※ Please note that the application period may already be closed, so we will confirm the recruitment status before you apply.
Last Updated:2026/4/14
Regional Features of New York
Home to New York City (NYC), the "crossroads of the world," New York State is a place filled with energy and diversity. NYC draws people with big dreams from across the globe, and many North American headquarters for Japanese companies are concentrated here. The food culture is too rich to fully describe, but staples include bagels with cream cheese, thin-crust New York-style Pizza eaten folded, and rich New York Cheesecake. Authentic cuisine from every corner of the world is available throughout the city. Historically, this is where many immigrants entered the U.S. through Ellis Island, with the Statue of Liberty serving as their icon. The cultural richness, from Broadway musicals and the Metropolitan Museum of Art to Central Park, is world-class. On the other hand, a trip to Upstate New York reveals the Finger Lakes wineries, Niagara Falls, and the vast wilderness of the Adirondack Mountains, offering a perfect refresh from urban bustle. While it is a fiercely competitive society, it offers opportunities and encounters found nowhere else, making it an incredibly stimulating and attractive region for those who wish to grow.
About Our Service
Leverages Career U.S. is a recruitment agency specializing in job opportunities across the United States. Our career advisors, experts in the U.S. job market, will introduce you to your ideal job from our diverse portfolio of job openings. We provide comprehensive support, including reviewing application documents, preparing for interviews, and post-placement follow-up. This service is offered to everyone at no cost.
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