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Operations and Program Manager

JOB ID: 11747

About the Job

Job Overview

The Operations & Program Manager coordinates programs, events, and operational activities under the Executive Director. Key responsibilities include program execution, committee coordination, event logistics, and member communications to foster bilateral business and cultural ties.

Salary
Annual Salary：USD 80,000 〜 87,000
Location
Northern California
Foster City, CA
Employment TypeFull-time Employee

Responsibilities

Position Purpose
Responsible for coordinating programs, events, and related operational activities under the direction of the Executive Director, ensuring effective program delivery, timely follow-up, and continuous process improvement to promote business, economic, and cultural relationships between Japan and Northern California.

Specific Duties and Responsibilities
• Plan, coordinate, and manage seminars, networking programs, special events, and major annual events.
• Develop program schedules, timelines, budgets, and implementation plans.
• Coordinate venues, speakers, sponsors, vendors, registration, catering, volunteers, and on-site logistics.
• Work with committees and stakeholders to develop program content and clarify responsibilities.
• Monitor event expenses and coordinate with the Operations and Administration Manager on related financial documentation.
• Evaluate program results and prepare post-event reports and recommendations.
• Coordinate program schedules, assignments, deadlines, and follow-up activities.
• Monitor program progress and address operational issues in coordination with the Executive Director.
• Identify opportunities to improve program workflows, coordination practices, and operational efficiency.
• Coordinate with the Operations and Administration Manager to support smooth day-to-day operations and avoid duplication of responsibilities.
• Coordinate committee meetings and program-related Board and Executive Committee activities.
• Prepare meeting materials, program updates, presentations, and reports as assigned.
• Track action items and follow up with committee members and other stakeholders.
• Support committee engagement and participation in organization programs and events.
• Coordinate member inquiries and communications related to programs, events, and activities.
• Prepare and distribute event announcements, newsletters, and other member communications.
• Manage event registration and related communications using designated digital platforms.
• Assist with website updates, social media postings, and other communications activities.
• Maintain accurate program, registration, and participation records.
• Manage the effective use of event registration, email communication, and other program-related digital platforms.
• Identify and recommend improvements to systems and workflows supporting program delivery.
• Maintain organized program records, event materials, and related documentation.
• Coordinate with partner organizations, speakers, sponsors, and community organizations as directed by the Executive Director.
• Represent the organization at programs, meetings, and events as appropriate.
• Perform other related duties as assigned by the Executive Director.

Professional Development and Experience
• Gain comprehensive experience in cross-cultural nonprofit operations and business association management.
• Develop advanced project management and event execution skills by coordinating large-scale seminars, networking initiatives, and annual events.
• Build extensive professional networks across Japanese and Northern California business communities, government agencies, and partner organizations.

Requirements

• Bachelor’s degree preferred, or equivalent relevant professional experience
• Three or more years of experience in program management, event coordination, operations, administration, nonprofit organizations, associations, or a related field preferred
• Demonstrated ability to coordinate multiple projects, events, committees, and stakeholders while meeting deadlines
• Strong organizational, project management, communication, and problem-solving skills
• Japanese and English bilingual ability preferred
• Proficiency with Microsoft Office and/or Google Workspace
• Experience with event registration, email marketing, website management, or similar digital platforms is a plus
• Ability to work independently, exercise sound judgment, handle confidential information, and adapt to changing priorities
• Ability to work collaboratively with staff, volunteers, members, Board members, vendors, and external partners

Terms of Application

Employment TypeFull-time Employee
SalaryAnnual Salary：USD 80,000 〜 87,000
▼Base salary
$80k ~ $87k　/ annual
Work HoursMonday to Friday
‐Potential for weekend work due to events or related activities
Employee BenefitsExplained at the interview

※ This page only shows a portion of the information, so please contact us for more details. We will contact you separately.
※ Please note that the application period may already be closed, so we will confirm the recruitment status before you apply.

Last Updated:2026/10/28

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Regional Features of Northern California

Northern California

Home to San Francisco and Silicon Valley, Northern California is the birthplace of world-changing innovation and a region that boasts a rich culinary culture and natural beauty. Beginning with the history of the Gold Rush, it possesses the spirit of a "land for challengers" where people chasing new dreams gather constantly. The climate varies by area; San Francisco is cool even in summer due to the fog, while the inland areas enjoy a warm Mediterranean climate. In terms of food culture, as the birthplace of California Cuisine, you can enjoy healthy and innovative dishes using fresh, local organic ingredients. The wine country of Napa Valley and Sonoma is world-renowned, and touring wineries is a staple weekend leisure activity. Sourdough bread and Dungeness crab are also famous local specialties. With a large Asian community, authentic Japanese food and Asian cuisine are easily accessible. Grand nature, such as Yosemite National Park and giant Redwood trees, is also close at hand. It is a place where you can realize a fulfilling lifestyle, unparalleled in the world, that merges a high standard of living and cultural stimulation with fine dining and nature.

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