Sales Representative / Proactive sales to designated channels and management of retailer/distributor accounts / Manufacturing

Responsibilities

* GENERAL SUMMARY
This position is responsible for the proactive sales of the organization’s products to the designated distribution channel and diligent completion of related support tasks.

* PRINCIPAL DUTIES & RESPONSIBILITIES
* Manage all tasks of multiple retailers and/or distributor sales accounts, including providing product information, communicating accurate costs and inventory status, item set ups, and other tasks related to account management.
* Move proactively to exceed established sales goals for each assigned account by communicating daily with sales clients to obtain purchase orders and new business.
* Handle sales calls and email correspondence with designated clients in a professional manner.
* Manage customer orders by coordination with internal and external teams, correcting purchase orders for accuracy as needed.
* Monitor outstanding invoices, and coordinate with Admin team to collect payments from clients.
* Compile sales data and carry out sales analysis, sales forecast, and inventory management.
* Create sales related proposals for submission to managers for approval.
* Create item set-up sheets to send to our clients for new products.
* Proactively identify problems and potential risks in advance, and proactively proposing potential resolutions to managers.
* Conduct market research by visiting retail stores and ecommerce websites, and compiling store reports with detailed analysis.
* Identify and report new potential business opportunities, and take action as instructed.
* Propose, schedule, and conduct well-organized sales meetings (online and in-person), traveling locally, out-of-state, or internationally as needed to meet clients. Prepare all sales proposals & presentations, product samples, and travel arrangements in advance.
* Submit written reports in Japanese detailing content of meetings and events.
* Translate and/or edit product documentation, packaging, and other documents to and from Japanese and English. Double check work and ensure accuracy and fluency.
* Performs interpretation as needed.
* Propose, obtain, negotiate, and execute business related contracts.
* Handle customer service queries by troubleshooting problems and responding to end user questions and claims.
* Assists with marketing tasks which include but not limited to, updating of social media channels and thewebsite, reaching out to influencers, running promotions and advertising, and other tasks as necessary.
* Manage day to day activities with little to no managerial supervision.
* Maintain weekly and monthly schedules, organizing and prioritizing tasks as appropriate and accomplishing tasks in a timely manner.
* Cooperate with other employees to accomplish mutual goals and promote a productive, professional, and respectful work environment.
* Performing other business-related duties as requested by direct supervisors to support company operations.

Requirements

* Requirements
* Willing to travel once a month (within the US).
* 2–3 years of experience working in a corporate environment is required.
* Excellent verbal and written communication skills.
* Comfortable communicating with clients in person, by phone, and via email.
* Basic computer skills (MS Office, email).
* Highly motivated, goal-oriented, and eager to learn.
* Ability to work independently and as part of a team.
* Valid driver’s license.

Preferred

* Previous sales experience is preferred.
* CRM systems is a plus.
* Bilingual in English and Japanese is a plus.