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Sales Coordinator (Japanese, Chinese or Vietnamese) / Order processing, customer service, sales support / Food Manufacturer

JOB ID: 11102

Job Description

Food manufacture

Job Details

Responsibilities■Position Summary
The Sales Coordinator is an essential member of the sales team, providing administrative, organizational, and communication support to help the department achieve its targets. This role contributes directly to customer satisfaction by ensuring accurate order processing, coordinating sales activities across departments, and delivering a high standard of customer service.
■Primary Responsibilities
* Handle orders by phone, email, or mail; verify prices, discounts, and product numbers; resolve customer queries.
* Respond promptly and accurately to incoming emails.
* Ensure customer satisfaction by maintaining accuracy and timely order processing.
* Enter orders into the company’s system and align with customers’ delivery requirements.
* Serve as the primary customer service contact for account or product inquiries.
* Coordinate with manufacturing and logistics teams to confirm delivery dates and quantities.
* Contact customers, schedule appointments, and relay information to sales staff.
* Make follow-up calls to confirm orders and delivery details.
* Maintain sales records for management reporting.
* Prepare reports on:
* Sales by individual representatives.
* Sales by product line.
* Sales by individual customers.
* Collaborate with the Sales team to assess progress and contribute to sales strategy.
* Generate prospect lists and follow up per standard procedures.
* Coordinate with other departments to resolve issues promptly.
* Perform other duties as assigned.
LocationSouthern California
Employment TypeFull-time Employee
SalaryAnnual Salary：USD 41,600 〜 41,600
Up to $20/h
Work Hours8:00〜17:00
Monday to Friday (1 hour lunch break) No overtime expected
Required LanguagesJapanese：Native Level
Chinese：Native Level
InsuranceHealth insurance
Employee BenefitsRetirement plan, vacation time, Safety Rewards Program ($8/month card payment based on department's accident-free and injury-free goals)
Requirements■Skills and Qualifications
* Strong proficiency in Microsoft Excel, Word, and PowerPoint.
* Ability to thrive in a fast-paced environment.
* Excellent teamwork, development, and leadership skills.
* Strong customer service and communication abilities.
Preferred* QuickBooks experience preferred.

※ This page only shows a portion of the information, so please contact us for more details. We will contact you separately.
※ Please note that the application period may already be closed, so we will confirm the recruitment status before you apply.

Last Updated:2026/01/02

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