Customer Service Jobs List

* Bachelor’s Degree in Business or other related field required. * 3+ years of Japanese food purchasing experiences required.

Japanese, Chinese

Full-time Employee

Texas

Manage End-to-End Procurement: Oversee the entire purchasing cycle, from issuing purchase orders based on stock levels and forecasts to ensuring timely delivery and quality of all received goods (including liquor, refrigerated, frozen, and dry food/non-food items). Supplier Relationship Management: Research, select, and negotiate with vendors to secure favorable prices and contracts. Build and maintain strong supplier relationships, addressing any quality or compliance issues promptly. Inventory and Quality Control: Regularly monitor inventory for discrepancies, slow-moving, or expired items, working with the warehouse for resolutions. Conduct quality inspections of incoming materials and maintain essential supplier documentation (COAs, SDS). Strategic Purchasing & Collaboration: Develop and execute purchasing strategies to meet business objectives. Collaborate with purchasing teams across Texas branches to optimize supply planning, maintain consistent stock, share best practices, and identify cost-saving opportunities. Personnel & Reporting: Assist the department manager with personnel matters and job performance within the purchasing team. Provide timely reports and information to management as required.

* Maintains a positive attitude. * Able to work independently and as a team. * Able to adapt to frequent changes in assignments and workload. * High School Diploma or equivalent required.

Japanese

Full-time Employee

Texas

* Manages purchasing of frozen, dry foods, and Non-food items, including sourcing, price negotiations, transportation logistics, and product development. * Analyzes and forecasts product sales volume and market demands, and creates purchase orders based on sales volume, demands, and inventory level. * Calculates product costs and prices to determine profit margin. * Ensures product quality by sampling and customer feedback; works with suppliers for quality assurance. * Frequently reviews inventory for discrepancies, large volume outbound orders, slow selling items, and expired items; works with the warehouse department for resolutions. * Develops and executes purchasing strategies to support the organization's business objectives. * Evaluates and assures the qualities of received items are consistent with the descriptions on purchase orders. * Attends Company events and functions outside of normal working hours. * Other duties as required. * Obligation to answer to all upper management as requested.

* No prior IT experience necessary; candidates with genuine interest will be considered.

Japanese

Full-time Employee

New York

Description of Responsibilities Responds to service related customer inquiries, trouble, and/or complaints by phone and email. Instructs network carriers to troubleshoot circuit outages and usability issues. * Communicates with application service providers/resellers to respond to customer inquiries. * Provides customers with remote instructions to isolate the cause of Internet connection outages. * Provides customers with basic instructions on the use of the application and internet related services. * Escalates trouble tickets to the engineering team once the work level of a service ticket is beyond the scope of the 1st level support. * Manages ongoing service tickets and ensure the expected service levels. * Sends notices for planned or unexpected service outages to customers in a timely manner. * Opens appropriate tickets with the datacenter related inquiries and troubles. * Creates, revises, and translates manuals, documents, and reports when needed. * Regular working hours is 9am – 5pm Eastern Standard Time (EST). * With teamwork, covering working hours of 9 am – 5 pm Pacific Standard Time (PST) from Monday to Friday (12 – 8 pm EST from Monday to Friday), in case of absence of a customer support representative covers working hours of 9 am – 5 pm Pacific Standard Time (PST). * Collects information from department of Professional Services to enable to perform LAN support and its troubleshooting. * Creates manuals to perform LAN Support and its troubleshooting for customer support. * Leads customer support staffs to perform LAN support and its troubleshooting with sharing information. IT5000070000.

* Valid driver’s license (submission of driving record required). * Basic skills in Excel and Word. * Ability to work well in a team and provide friendly customer service.

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Full-time Employee

Southern California

Conduct sales consultations for vehicle purchases (propose suitable vehicles based on customers' needs, offer additional options, and arrange for vehicle delivery). * Conduct consultations for vehicle purchases from customers (inspect vehicles, propose purchase prices, and arrange post-purchase maintenance). * Facilitate vehicle sales and purchases through auctions. * Arrange vehicle maintenance and transportation. * Handle vehicle registration tasks (e.g., liaising with the Department of Motor Vehicles, listing vehicles on the company’s website). * Collect and analyze market data to support marketing efforts through vehicle sales and purchases. * Other related tasks as assigned.

* Ability to understand policies and procedures written in Japanese and English. * Excellent business e-mail writing skill. * Excellent interpersonal skill. * Ability to work independently without immediate supervision and direction.

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Part-time Employee

New York

* Core Responsibilities ーClient Outreach Assess required KYC information and documents depending on clients’ status. Contact clients to gather required KYC information and documents based on such assessment in a timely and professional manner. Ensure the accuracy of obtained information and furnish them to related departments as needed for downstream processes without delay. Share client communication with Relationship Managers. In the event to any issues, make independent judgement to solve them in cooperation with RM to complete KYC process without delay. ーKYC Due Date Control Manage KYC progress without immediate direction and supervision and share the information as needed with related departments for due diligence and date control. ーUnderstanding of KYC Requirements and Related Bank Systems Understand regulations and internal policies and procedures in terms of KYC and related matters, and understand related bank systems in order to make proper assessment. ーOther Responsibilities Responsible for non-KYC related tasks assigned by managers on an ad-hoc basis.