Northen California Jobs List

* Education: High School Diploma required. * Experience: Three to Five years related experience and or training or equivalent combination of education and experience. Skills * Excellent computer knowledge and skills using Excel, Microsoft Windows. * Excellent customer service skills are a must. * Experience in invoice issuance, good understanding of accounting rules and relevant areas.

English

Full-time Employee

Northen California

* Position: Distribution Specialist - Replenishment & Customer Service. * Department : Distribution. * Report to : Distribution Manager/Asst. Manager. * Location : HQ in San Francisco. * Status: Full-time, Non-exempt. * Start Date : ASAP. Job Summary This position is mainly responsible for customer order processing and related administrative follow up as well as performing as a member of warehouse replenishment team. Position is also responsible for tracing all outbound customer orders to ensure on-time delivery and proactive problem avoidance that arise in transportation and delivery phase. Position works closely with our branch offices, public warehouses, co-packers and the carriers to ensure relevant information is thoroughly communicated and preventative actions are surely executed.

Technical Skills * Programming & Development: Proficiency with modern backend programming languages (e.g., C#, Java, Python) and development environments. * Database Management: Strong expertise in database development with SQL Server and/or Oracle, including writing complex queries, stored procedures, functions, and packages. * Reporting & Analytics: Experience with contemporary reporting and data visualization tools (e.g., Power BI, Tableau, SSRS). * Architecture & Networking: Solid understanding of modern application architectures and foundational networking principles in a standard TCP/IP environment. * Systems & Security: Knowledge of current server operating systems, security best practices, user authentication, and resource authorization. Professional Attributes * Decision-Making: Exhibits strong analytical and problem-solving skills, with the ability to identify, evaluate, and resolve project-level issues in a timely manner to prevent delays. * Planning & Organization: Excellent planning abilities with a focus on clear goal setting, proactive risk management, and developing contingency plans well in advance of implementation. * Initiative & Continuous Improvement: A forward-thinking mindset, consistently seeking opportunities to enhance project methodologies, development approaches, and overall team efficiency. * Accountability & Professionalism: Takes full ownership of project goals and demonstrates dutifulness through punctual attendance, transparent communication, and a commitment to meeting deadlines. * Collaboration & Teamwork: Promotes a highly collaborative environment by actively sharing technical knowledge, mentoring colleagues, and providing support on both technical and general issues.

English

Full-time Employee

Northen California

Job Summary: The Application Development & Support plays a pivotal role in supporting the successful delivery of software solutions that drive our business. This individual will promote under the supervision of the manager in charge to oversee the entire project lifecycle, from conception to post-launch support. The ideal candidate is a results-oriented leader with a strong technical foundation, dedicated to ensuring quality, efficiency, and clear communication across all development initiatives. Key Responsibilities * 1. End-to-End Project & System Management. * Collaborate with managers to define the scope and requirements for new systems, projects, and applications. * Oversee the development, installation, and post-installation support processes to ensure seamless transitions and user adoption. * Ensure all project milestones and deliverables are completed within the defined project framework and timeline. * Develop and implement robust backup procedures and comprehensive disaster recovery plans to safeguard business operations and ensure data integrity. * 2. Technical Leadership & Quality Assurance. * Apply a deep understanding of the full Software Development Lifecycle (SDLC) and modern application architectures (e.g., client-server, microservices) to guide project execution. * Enforce development standards and best practices, conducting code reviews to ensure the team utilizes approved programming objects and techniques per company standards. * Assist in the efficient allocation of development resources to maximize productivity and meet project deadlines. * 3. Stakeholder Communication & Reporting. * Foster exceptional oral and written communication with users, colleagues, and managers to establish a clear and mutual understanding of project status, requirements, and issues. * Serve as a key liaison for stakeholders, consistently providing updates on any issues, proposed solutions, and project completion. * Deliver consistent weekly status reports to management and provide immediate escalation for any urgent or critical matters.

* BS in Agriculture major or something equivalent.

Japanese

Full-time Employee

Northen California

* Operate and maintain food production equipment. * Monitor production lines to ensure compliance with safety and quality standards. * Perform routine inspections and tests to confirm product quality. * Assist in the setup and changeover of production lines. * Prepare and package food products according to specifications. * Maintain cleanliness of work areas and adhere to sanitation guidelines. * Keep accurate records of production data and quality checks.

* Bachelors in Mechanical or Electrical Engineering. * Flexibility to travel as needed.

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Full-time Employee

Northen California

* Performs installation, maintenance, troubleshooting and repairs on company's products at customer sites. * Inspects and evaluates customer usage of company's products. * Submits various reports, such as service reports and expense report to management. * Receives follow-up and additional training on Company products in Japan. * Supports sales activities and establishes and maintains good relationship with customers.

* Minimum 2-year of experiences in related field. * Proven experience in a retail fish department or a similar role. * Strong knowledge of various seafood, including handling and storage requirements. * Excellent organizational and communication skills. * Ability to work in a fast-paced environment and handle physical tasks like lifting and stocking. * Must be proficient in preparing and filleting a variety of fish. * A passion for high-quality food and a desire to provide a great customer experience. * Food handler's certificate required after hiring (before 30 days).

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Full-time Employee

Northen California

* Department Operations: Assist the Fish Manager with all daily tasks, including inventory management, ordering, and receiving produce and fresh seafood. * Fish Preparation: Prepare and fillet a variety of fish according to quality and safety standards. * Merchandising: Ensure produce and seafood displays are visually appealing, well-stocked, and maintained at peak freshness. * Quality Control: Regularly inspect all products to guarantee freshness and quality. You'll be responsible for rotating stock and minimizing waste. * Customer Service: Provide excellent customer service by assisting shoppers with their produce and seafood selections and answering any questions they may have. * Team Support: Help train and supervise produce department staff, fostering a positive and productive work environment. * Cleanliness and Safety: Maintain a clean and safe work area, following all health and safety regulations, with a special focus on proper handling of fresh fish.

* Minimum 2-year of experiences in related field. * Proven experience in a commercial kitchen or deli environment. * Must be proficient in cooking and food preparation. * Strong knowledge of food safety and hygiene practices. * Excellent organizational and communication skills. * Ability to work in a fast-paced environment and handle physical tasks like lifting and standing for extended periods. * A passion for Japanese cuisine and a desire to create high-quality, delicious food. * Ability to exert well-paced mobility for up to 8 hours in length. * Ability to stand, bend, stoop, and lift up to 50 lbs. in weight. * Ability to use hand truck, cart, box cutter, ladder, label maker, and cleaning supplies. * Food handler's certificate required after hiring (before 30 days).

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Full-time Employee

Northen California

Department Operations: Assist the Kitchen Dept Manager with all daily tasks, including production planning, inventory management, and food preparation. Cooking & Preparation: Prepare a wide range of Japanese-style prepared foods, such as bento boxes, rice balls (onigiri), and various side dishes (okazu), following established recipes and quality standards. Effectively organizes and maintain back stock and walk-ins according to department standards. Merchandising: Ensure deli displays are clean, appealing, and well-stocked with fresh items throughout the day. Check to ensure that all floor sets, visual presentations, signage placement, etc. are faced and merchandised attractively as per quality standards. Actively ensure all items are rotated by first in first out (FIFO) standards, and not expired. Quality Control: Maintain the highest standards of food safety, hygiene, and product quality. Customer Service: Provide excellent customer service by assisting shoppers with their selections and answering any questions they may have about ingredients or preparation. Team Support: Help train and supervise deli staff, fostering a positive and productive work environment. Cleanliness and Safety: Maintain a clean and safe work area, strictly adhering to all health and food safety regulations. Receiving: ensure order and invoice accuracy and notes discrepancies according t established department procedures to insure freshness and quality. Communication: Communicate & educate team members for above responsibilities, any adjustments needed and/or problems, report to the manager promptly and efficiently. Perform other duties as required or assigned.

* Minimum 2-year of experiences in related field. * Proven experience in a retail grocery environment. * Strong knowledge of inventory management and merchandising principles. * Excellent organizational and communication skills. * Ability to work in a fast-paced environment and handle physical tasks like lifting and stocking shelves. * A passion for Japanese food products and a desire to share them with customers.

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Full-time Employee

Northen California

Department Operations: Assist the Grocery Manager with all daily tasks, including inventory management, ordering, and stocking. Merchandising & Sales: Ensure shelves are well-organized, clean, and fully stocked. Create and maintain appealing product displays to drive sales. Inventory Control: Monitor stock levels, rotate products to ensure freshness, and manage new item introductions to keep the selection exciting for customers. Customer Service: Provide excellent customer service by helping shoppers find products and answering any questions they may have. Team Support: Help train and supervise grocery department staff, fostering a positive and productive work environment. Cleanliness and Organization: Maintain a clean, safe, and organized sales floor, ensuring all products are properly priced. managing price tags, handling advertising and in-store signage, setting up displays, processing ordering, managing receiving, performing invoice processing, and maintaining effective vendor communication.

* Minimum 2-year of experiences in related field. * Proven experience in retail management, with a focus on non-food products. * Strong knowledge of merchandising and inventory management principles. * Excellent organizational and communication skills. * Ability to work in a fast-paced environment and handle multiple tasks simultaneously. * A passion for Japanese culture and products, with a desire to share them with customers.

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Full-time Employee

Northen California

Department Operations: Assist the Non-Food Dept Manager with daily tasks, including inventory management, ordering, and merchandising of all non-food items. Merchandising & Sales: Develop and execute attractive displays and promotional campaigns to drive sales and enhance the customer shopping experience. Inventory Control: Monitor stock levels, track product performance, and manage new item introductions to ensure a diverse and well-stocked selection. Customer Service: Provide excellent customer service by assisting shoppers with product inquiries and resolving issues. Team Support: Help train and supervise department staff, fostering a positive and productive work environment. Cleanliness and Organization: Maintain a clean, organized, and safe sales floor, ensuring all products are properly stocked and priced. managing price tags, handling advertising and in-store signage, setting up displays, processing ordering, managing receiving, performing invoice processing, and maintaining effective vendor communication.

* Bachelor’s degree in business, sales, or a relevant field. * 5 years of experience selling to major US retail chains or brokerage experience. * 3 to 5 years of experience selling food products for business use or at a food manufacturer. * Management experience is required to ensure the flow of communication and to coordinate information with other departments. * Ability to work in a high-paced environment while managing numerous priorities. * Strong decision-making and leadership abilities. * Excellent organizational and problem-solving skills. * Strong communication and interpersonal skills. * Knowledge and demonstrated experience in project management methodology. * Travel required.

Japanese

Full-time Employee

Northen California

* Summary: The Special Project Manager will have a pivotal role in driving and leading to the successful deployment of our special sales items from planning and vendor selection to the development and executing strategic marketing and sales plans to drive aggressive growth in revenue and profitability of the company’s products; are the overall supervisor of the staff involved with the special sales products and has the authority to hire, discipline and terminate employees and uses independent judgment and discretion to perform the essential duties listed below. * Essential Job Duties include, but are not limited to: * Uses independent judgment and discretion to perform the essential duties listed below. * Exercise the authority to hire, discipline, and terminate employees and use independent judgment and discretion in the performance of the duties as a Special Project Manager. * Develop and implement sales projects that align with the company’s strategic objectives. * Monitor and report on sales metrics and propose improvements. * Oversee special sales products. * Prepare monthly, quarterly, and annual sales forecasts. * Participate in weekly briefings with the department managers and executive team to provide information on special sales progress as we work together to make business decisions to move our products forward. * Manage all aspects of the special project sales communication. * Lead the team in administering the request for proposal (RFP) package development, bid and selection process, and scope of work documents. * Develop and monitor project schedules, manage scope, and control project cost. * Provide leadership, guidance, and instruction to less experienced staff. * Use customer feedback to generate ideas about new features or products. * Research and discover methods to increase customer engagement. * Build an open communication environment for your team. * Will blend strategic thinking with hands-on execution to deliver an integrated project plan that builds equity, drives demand, and supports business objectives. * Monitor project progress and performance and adjust as necessary to ensure project goals are achieved. * Manage project risks and issues and develop contingency plans as needed. * Communicate project status updates to the executive team, including progress reports, milestone achievements, and potential risks or issues that may arise. * Identify areas for improvement and implement changes to improve project efficiency and effectiveness. * Ensure project deliverables meet quality standards and are completed within established timelines. * Additional duties as assigned.

* Current legal eligibility to work in the UnitedD States. * UK work eligibility already obtained OR ability and willingness to obtain UK work eligibility within five years (company will provide relocation and visa support). * Minimum 10 years of professional experience in the food industry (sales, marketing, business development, or management). * Proven track record in a senior management or executive role with full P/L responsibility. * Strong network within the retail and/or food distribution industries. * Excellent leadership, negotiation, and communication skills.

Japanese

Full-time Employee

Northen California

■Company Overview The company is a US & Japan-based food manufacturer operating globally, delivering high-quality, safe, and sustainable food products to customers around the world. Our UK subsidiary manages the import, distribution, and sales of premium food products across the UK and European markets. We are seeking an experienced leader currently based in the United States to assume the role of Country Manager for our UK subsidiary, with relocation planned and either an existing UK work eligibility or the ability to obtain it within five years. ■Position Summary The Country Manager will oversee and grow our UK and European operations, leading strategic initiatives, managing sales and distribution channels, and ensuring operational efficiency. This role requires deep experience in the food industry, proven leadership skills, and fluency in both English and Japanese. The candidate will initially work with our US operations for training and strategic alignment before relocation to the UK. ■Key Responsibilities * Lead and manage the overall operations of the UK subsidiary. * Develop and execute sales, marketing, and business development strategies for the UK and European markets. * Expand relationships with existing clients and secure new retail channel opportunities, particularly with major * European supermarket chains. * Manage and develop the local UK team, including recruitment, training, and performance management. * Oversee financial performance, budgeting, and cost control. * Collaborate with headquarters in Japan, US operations, and other group companies to align strategic initiatives. * Optimize supply chain and logistics operations. * Conduct market research and contribute to new product development. * Represent the company at trade shows, exhibitions, and industry events. Assignment Period: 5-year term in the UK, with possibility of extension based on performance.

* Minimum 2-year of experiences in related field. * Proven experience in retail management, preferably in a grocery or food-related environment. * Strong leadership and communication skills, with the ability to inspire and manage a diverse team. * Excellent problem-solving and decision-making abilities. * Must be able to work a flexible schedule, including weekends and holidays.

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Full-time Employee

Northen California

* Operational Management: Assist in the day-to-day operations of the store, including opening and closing procedures, cash handling, and maintaining store standards. * Team Leadership: Supervise and train store staff, foster a positive and productive work environment, and manage employee schedules and performance. * Customer Service: Uphold exceptional customer service standards and resolve customer issues and inquiries in a professional and timely manner. * Inventory Control: Help manage inventory levels, ensure proper stock rotation, and oversee receiving and merchandising of products, including fresh and frozen Japanese food items. * Sales and Marketing: Support the development and execution of sales strategies and promotional campaigns to drive revenue and increase customer loyalty. * Compliance: Ensure the store adheres to all health, safety, and food regulations, as well as company policies and procedures.

* Bachelor’s degree or the equivalent industry experience. * Minimum 5 years of experience in the food industry. * Excellent communication skills with various levels of staff and departments. * Strong leadership, motivation, and supervision skills. * Prior experience with planning budgets, schedules, and work plans.

Japanese

Full-time Employee

Northen California

■Summary: Reporting to the Sales and Marketing Manager, regularly directly supervise between 5 to 10 employees, including sales employees, and sales administration employees, and spends more than fifty (50%) percent of their work time performing exempt related job duties using independent judgment and discretion and has the authority to recommend hiring, discipline and terminate of employees effectively. ■Primary responsibilities include, but are not limited to: * Reporting to the Sales and Marketing Manager, regularly directly supervises 5 to 10 employees, including sales employees and sales administration employees, and spends more than fifty (50%) percent of their work time performing exempt related job duties using independent judgment and discretion. * Participating in the hiring process. * Effectively recommending to the Sales and Marketing Manager the hiring, discipline, and termination of employees. * Understand and manage the sales KGI and KPI to meet the company sales goals and drive revenue growth based on the company business plan. * Oversees the sales function for HQ, Domestics, export, and special sales. * Oversees the sales admin operations, managing purchase and product inventory, collecting receivables, communication, client management, and sales analysis and reporting. * Report to the manager on the current sales/market and department situation. * Contribute to product development for new product lines and existing product modification/improvement. * Forecast sales plans and achieve the goals. * Check and allocate inventories. * Forecast and supervise department budget and expenses. * Ability to oversee special functions, such as marketing events, shows, demonstrations, and network events. * (Domestic sales assistant manager): Request the imported products to the purchaser for your divisions. * Communicate with the manager to improve employee behavior and motivation and initiate staff development objectives. * Provide motivation, support, and guidance to all subordinate sales representatives and sales administration employees. * Experiment with a variety of acquisition channels such as event management, website, social media, and advertising. * Additional duties as assigned.

<Minimum Requirements> * 5 + Years of work experience. * Engineering experience in product development. * Experience in Computer Language (Flutter, Java, C, etc.).

Japanese

Full-time Employee

Northen California

■Responsibilities Software Development for Embedded System for vehicle. * Determining amount of effort required for each task. * Source Code Analysis. * Create specification documents. * Communicate with engineers in Japan and North America. * Providing technical support to other team members, as necessary. * Preparing and presenting reports and participating in-group meetings.

* 3–5 years of CMM programming (CALYPSO) and quality inspection experience, including surface plate work. * Skilled in articulating/fixed head CMM setup and programming with minimal supervision. * Strong knowledge of GD&T and ability to read ASME Y14.5M-2009 technical drawings. * Proficient in MS Office and SolidWorks; experience with spreadsheets and data entry. * Familiar with ISO standards and quality control tools/documentation. * Team player with solid communication skills. * Able to lift up to 25 lbs.

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Full-time Employee

Northen California

Responsibilities: * Collaborate with CNC programmers, engineers, and quality teams to minimize production downtime. * Program, edit, and prove out CMM routines using CALYPSO software from 3D models and 2D drawings. * Set up and maintain stylus systems; ensure programs meet drawing revisions. * Perform surface plate inspections and dimensional checks using standard tools. * Conduct incoming, in-process, and first article inspections. * Generate inspection reports and ensure parts meet customer and QA requirements. * Support MRB/NCR processes and maintain safety standards, including proper PPE use.

* High school diploma or equivalent. * Strong manual dexterity and a meticulous eye for detail. * Familiar with the set-up and operation of detailing hand tools and similar tools. * Ability to read and interpret technical drawings and customer specifications. * Familiarity with cosmetic grading standards and surface finishing best practices.

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Full-time Employee

Northen California

Essential Duties and Responsibilities Production Oversight & Hands on Support Manage and coordinate all second-shift production activities to meet daily schedules and customer requirements. Perform or assist with CNC setups, tooling changes, offsets, and first-article inspections. Assign jobs as per the plan, set priorities, and monitor workflow to maintain on-time delivery. Ensure proper handoff and communication with first and third shifts (if applicable). Serve as acting supervisor when the Production Supervisor is unavailable, making operational and staffing decisions as needed. Leadership & Team Development Lead, coach, and support a team of CNC machinists and operators Foster a positive, accountable, and safety-conscious work culture. Provide real-time troubleshooting and technical assistance as needed. Quality & Process Control Ensure adherence to quality standards, inspection procedures, and ISO/AS9100 requirements. Partner with Quality Assurance to address nonconformance quickly. Promote continuous improvement initiatives and Lean manufacturing practices. Safety & Compliance Enforce all safety protocols and ensure a hazard-free work environment. Conduct shift startup safety meetings and maintain proper documentation. Communication & Reporting Document shift activities, issues, and metrics in daily reports. Escalate equipment, material, or personnel issues to management in a timely manner.

* High school diploma or equivalent. * Strong manual dexterity and a meticulous eye for detail. * Familiar with the set-up and operation of detailing hand tools and similar tools. * Ability to read and interpret technical drawings and customer specifications. * Familiarity with cosmetic grading standards and surface finishing best practices.

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Full-time Employee

Northen California

Summary The Second Shift Lead is responsible for overseeing daily operations on the second shift in a high-precision, high-mix CNC machining environment serving demanding industries such as semiconductor and medical devices. This role ensures that production goals are met with the highest standards of quality, safety, and efficiency. The Lead serves as the on-shift point of contact for machinists, quality personnel, and support staff, maintaining smooth communication between shifts and management. The Second Shift Lead also serves as the primary backup for the Production Supervisor, taking full responsibility for shift operations, decision-making, and escalations in their absence. Essential Duties and Responsibilities Production Oversight & Hands on Support * Manage and coordinate all second-shift production activities to meet daily schedules and customer requirements. * Perform or assist with CNC setups, tooling changes, offsets, and first-article inspections. * Assign jobs as per the plan, set priorities, and monitor workflow to maintain on-time delivery. * Ensure proper handoff and communication with first and third shifts (if applicable). * Serve as acting supervisor when the Production Supervisor is unavailable, making operational and staffing decisions as needed. Leadership & Team Development * Lead, coach, and support a team of CNC machinists and operators. * Foster a positive, accountable, and safety-conscious work culture. * Provide real-time troubleshooting and technical assistance as needed. Quality & Process Control * Ensure adherence to quality standards, inspection procedures, and ISO/AS9100 requirements. * Partner with Quality Assurance to address nonconformance quickly. * Promote continuous improvement initiatives and Lean manufacturing practices. Safety & Compliance * Enforce all safety protocols and ensure a hazard-free work environment. * Conduct shift startup safety meetings and maintain proper documentation. Communication & Reporting * Document shift activities, issues, and metrics in daily reports. * Escalate equipment, material, or personnel issues to management in a timely manner.

* Must be ableto lift 50 lbs. * Basic math, writing and computer skills. * Must be able to set up/run multiple machines. * Must be able to read prints e.g., able to interpret and translate engineering designs and documentation. * Be able to inspect their own parts and be proficient with inspection tools.

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Full-time Employee

Northen California

Summary Responsible for, but not limited to setting-up/operating assigned machinery. The Set-up machinist ensures that the machine runs smoothly and is appropriately maintained. The essential role of a Set-up machinist is to set up production machines following prints and specifications and to inspect and measure finished products to ensure they meet requirements. Essential Duties and Responsibilities * Use drawings (blueprint), specs and instructions to operate CNC Machinery. * Document processes pertaining to running and/or improvements made to set up or operate assigned machines. * Sustain a safe, efficient, and clean work environment. * Responsible for the general maintenance and clean-up of the shop. * Troubleshoot and resolve problems involving tooling, materials, programs, equipment, and part specifications. * Identify and recommend changes to part specifications to improve machine ability. * Perform other job-related duties.

* High school or equivalent (G.E.D) education. * 1 year of experience in retail Store Management is required. * 2 years working as an optician in a retail store or optometrist’s office. * Availability to work a flexible schedule and the hours necessary to operate the store including nights, weekends, and holidays. * Strong communication skills (verbal & written), including strong relationship-building skills. * Ability to adjust priorities and manage time wisely in a fast-paced environment. * Driver's license.

English

Full-time Employee

Northen California

The Store Manager supervises and coordinates operations, including accounting and finance, sales activities and goals, supervision of employees, customer service, inventory control, and other administrative and management functions consistent with the company’s policies and objectives. In addition, the Store Manager provides support to the District Manager and ensures that the store embodies the company’s standards for customer service excellence for all customers. * Manage and monitor day-to-day store operations to ensure customer happiness, with stellar customer service and demonstrate a high level of team professionalism. * Handle customer complaints regarding products, services, sales, or other matters with honesty, integrity and in a prompt and friendly manner. * Ensure speed, efficiency, and accuracy in creating eyewear products. * Foster a warm, vibrant, and friendly work atmosphere. * Conduct regular meetings with the Assistant Store Manager and employees to improve customer service, store operations, and sales goals. * Provide appropriate training and support to all team members and be a leader in demonstrating exemplary work ethic. * Adjust, fit, and assemble eyeglasses to suit each customer's unique preferences. * Build team commitment to high standards of service, exceed customer expectations, and lead by example.

* Bachelors in Mechanical or Electrical Engineering. * Flexibility to travel as needed.

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Full-time Employee

Northen California

* Performs installation, maintenance, troubleshooting and repairs on company's products at customer sites. * Inspects and evaluates customer usage of company's products. * Submits various reports, such as service reports and expense report to management. * Receives follow-up and additional training on Company products in Japan. * Supports sales activities and establishes and maintains good relationship with customers.

* Adjustable to the latest standard of technologies to provide appropriate IT-solutions that meets customer’s requirement. * Microsoft, Citrix, VMware and other major software vendor's product. * Cisco, Fortinet, Palo Alto and other major network vendor's devices. * Unix/Linux and Windows server operation and maintenance. * Security software and solutions for servers and PCs. * Security Tools such as SASE, EDR, Vulnerability check and so on. * Local and Wide Area Network technologies. * Virtualization and storage technologies.

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Full-time Employee

Northen California

Description of Responsibilities * Analyzes potential client’s needs, market trends, and demands to create tailored servicesand solutions utilizing available internet-related products, services, and technologies. * Provide technical consultation, recommendations, and guidance to customers based onmarket insights, technical expertise, and business requirements. * Manage both pre-sales and post-sales technical projects, ensuring timely delivery andcompletion by coordinating with vendors, sub-contractors, and internal teams. * Provide installation, configuration, and ongoing technical support for IT systems,including servers, network, and telephony hardware/software, both remotely and on-siteassistance (with required business trips), as well as the implementation, upgrading, andmaintenance of these services and solutions. * Troubleshoot and resolve complex technical issues across IT systems, servers,networks, and telephony hardware/software, offering 24/7 on-call support (not full shiftduty) for critical incidents. * Maintain and troubleshoot network, server, and IT systems, ensuring they areoperational and performing optimally. * Manage existing customer accounts, addressing all technical issues promptly andensuring customer satisfaction. * Lead and mentor junior engineers and team members throughout projectimplementation, troubleshooting, and day-to-day operations. * Maintain detailed records of installations, configurations, troubleshooting solutions, andproject progress. Report status, progress, and troubleshooting tasks to project leadersand management on regular basis. * Conduct product research and market trend analysis. Prepare proposals, quotations, andproject documentation as required. * Scopes customer engagements and fosters deep relationships with each strategicenterprise account to ensure their success in building secure IT infrastructures.